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Name of Plan
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Amerigroup DC
609 H Street NE, Suite 200
Washington, DC 20002
www.myamerigroup.com/DC
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AmeriHealth Caritas DC
1120 Vermont Avenue NW, Suite 200
Washington, DC 20005
www.amerihealthcaritasdc.com
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Trusted Health Plan
1100 New Jersey Avenue SE, Suite 840
Washington, DC 20003
www.trustedhp.com
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For More Information
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Member Services: (800) 600-4441 (TTY 711)
- 8:00a.m. - 5:30p.m. Monday - Friday
- TTY/TDD for Hearing Impaired: 711
Nurse Response Line: (800) 600-4441
- 24/7 Nurse Coverage by Phone
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Member Services: (202) 408-4720 or (800) 408-7511
- 24/7 by Phone
- Office 9:00 a.m. - 5:00 p.m. Monday - Friday
- TTY/TDD for Hearing Impaired: (202) 216-9885 or
(800) 570-1190
Nurse Response Line: (877) 759-6279
- 24/7 Nurse Coverage by Phone
- TTY/TDD for Hearing Impaired: (202) 216-9885 or
(800) 570-1190
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Member Services: (202) 821-1100 or (855) 326-4831
- 8:00a.m. - 5:30p.m. Monday - Friday
- TTY/TDD for Hearing Impaired: 711
Nurse Response Line: (855) 326-4831
- 24/7 Nurse Coverage by Phone
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Transportation Services
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- Door-to-door Transportation
- Transportation for escalated and complex situations
- Metro SmarTrip® Cards
- Wheelchair/Stretcher transportation when medically necessary
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- Door-to-door Transportation
- Transportation for escalated and complex situations
- Metro SmarTrip® Cards
- Wheelchair/Stretcher transportation when medically necessary
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- Door-to-door Transportation
- Transportation for escalated and complex situations
- Metro SmarTrip® Cards
- Wheelchair/Stretcher transportation when medically necessary
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Dental, Oral Surgery
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Children, Adolescents & Young Adults:
- General Dental Services
- Dental exam, routine cleaning and fluoride treatment (every 6 months)
- Surgical services, extractions, and fillings
- X-Rays
- Sealants
- Emergency services
- Orthodontic Services
- Braces for members under 21, as medically necessary
- Vision Services
- Eye exam once a year and one (1) pair of eyeglasses every 2 years
Adults:
- General Dental Services
- Dental exams, routine cleaning and fluoride
treatment (every 6 months)
- Surgical services and extractions, and fillings
- X-rays
- Dentures (full or partial)
- Denture repairs
- Root Canal Treatment and Crowns
- Periodontal scaling and root planning (gum
treatment)
- Implants
- Emergency Services
- Vision Services
- Eye exam once a year and one (1) pair of eyeglasses every 2 years
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Children, Adolescents & Young Adults:
- General Dental Services
- Dental exam, routine cleaning and fluoride treatment (every 6 months)
- Surgical services, extractions, and fillings
- X-Rays
- Sealants
- Emergency services
- Orthodontic Services
- Braces for members under 21, as medically necessary
- Vision Services
- Eye exam once a year and one (1) pair of eyeglasses every 2 years
Adults:
- General Dental Services
- Dental exams, routine cleaning and fluoride
treatment (every 6 months)
- Surgical services and extractions, and fillings
- X-rays
- Dentures (full or partial)
- Denture repairs
- Root Canal Treatment and Crowns
- Periodontal scaling and root planning (gum
treatment)
- Implants
- Emergency Services
- Vision Services
- Eye exam once a year and one (1) pair of eyeglasses every 2 years
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Children, Adolescents & Young Adults:
- General Dental Services
- Dental exam, routine cleaning and fluoride treatment (every 6 months)
- Surgical services, extractions, and fillings
- X-Rays
- Sealants
- Emergency services
- Orthodontic Services
- Braces for members under 21, as medically necessary
- Vision Services
- Eye exam once a year and one (1) pair of eyeglasses every 2 years
Adults:
- General Dental Services
- Dental exams, routine cleaning and fluoride
treatment (every 6 months)
- Surgical services and extractions, and fillings
- X-rays
- Dentures (full or partial)
- Denture repairs
- Root Canal Treatment and Crowns
- Periodontal scaling and root planning (gum
treatment)
- Implants
- Emergency Services
- Vision Services
- Eye exam once a year and one (1) pair of eyeglasses every 2 years
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Health Education and Special Programs
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- In-Person Customer Service
- Benefit Assistance
- Recertification Assistance
- Fitness Classes
- Weight Watchers Vouchers for Eligible Enrollees
- New Member Orientation
- Interpretation and Translation Services
- Member Advisory Committee
- Care Coordination and Disease Management Services
- Perinatal and Newborn Programs
- Taking Care of Baby and Me® Program
- Health Check Well-Child Program
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- Member Wellness Center
2027 Martin Luther King Jr. Avenue, SE
- Fitness Classes and Healthy Cooking Classes
- Weight Watchers Nutrition and Weight Loss Program and Classes
- Water Aerobics Classes
- Personalized Nutrition Counseling Services by Certified Dietician Nutritionists
- Individual Health and Wellness Coaching
- In-Person Customer Service
- Benefit Assistance
- Recertification Assistance
- New Member Orientation
- Interpretation and Translation Services
- Member Advisory Committee
- Care Coordination and Disease Management Services
- Diabetic and High Blood Pressure Wellness Circles (Multi-Session Educational Workshops each Spring and Fall)
- Online Health and Wellness Video Library (videos, tools, guides, etc.)
- Perinatal and Newborn Programs
- Health Check Well-Child Program
- Incentives for staying healthy (I Am Healthy Rewards)
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- Health and Wellness Outreach Center
3732 Minnesota Ave, N.E
- Fitness Classes and Healthy Cooking Classes
- Weight control and nutritional counseling (children and adults)
- In-Person Customer Service
- Benefit Assistance
- Recertification Assistance
- New Member Orientation
- Interpretation and Translation Services
- Member Advisory Committee
- Care Coordination and Disease Management Services
- Perinatal and Newborn Programs
- Health Check Well-Child Program
- Incentive Programs
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Extra Benefits and Services
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- Free Cell Phone Program
- GED test vouchers
- Kurbo Health
- Smartphone App
- Live Health Online-Video chat with Doctors, day or night
- MyStrength App (mental health and well-being)
- $15 in over-the-counter medicines every three months
- Amerigroup community resource link-search for free and low-cost community services by ZIP code
- Non-medical community transportation
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- No referrals required for specialist visits
- Free membership to Capitol Bikeshare
- Post Discharge Home Meal Delivery Program (for designated conditions)
- Prescription drug delivery services
- 2-way Texting with Nurse Care Managers and Community Health Workers
- Violence Prevention and Support Services
- Telemedicine (provider visits over secure Internet connections)
- Smartphone App
- Free Lifeline Phone (with included minutes and texts)
- Interactive Website
- Member assistance with housing, food banks, education and job training
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- Safelink Program: Free Phones
- Telehealth Programs: Telemedicine to Home, Telecare for Diabetics Wellsource: Self Health Management Tool
- Smartphone App
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