Contact Us

Questions?

Call Our Customer Service Center

800-620-7802 - Main
866-758-6807 - Dental
800-788-0342 - Complaint line
202-639-4030 - Main
202-639-4041 - TTY/TDD
202-289-6764 - Fax

Call us for help in other languages and for materials in Braille. Materials are free.

Visit Our Office


DC Healthy Families and DC HealthCare Alliance
1111 14th St NW
Suite 620
Washington, D.C. 20005

Hours of Operation

Monday, Tuesday, Thursday, Friday 8 a.m. – 7 p.m.
Wednesday 8 a.m. – 9 p.m.
3rd Saturday of the month 9 a.m. – 1 p.m.
Schedule a one-on-one meeting with one of our staff members.
For Health Plan contact information,
click here.