Call Our Customer Service Center
800-620-7802 - Main
866-758-6807 - Dental
800-788-0342 - Complaint line
202-639-4030 - Main
202-639-4041 - TTY/TDD
202-289-6764 - Fax
Call us for help in other languages and for materials in Braille. Materials are free.
Visit Our Office
DC Healthy Families and DC HealthCare Alliance
1111 14th St NW
Washington, D.C. 20005
Hours of Operation
Monday, Tuesday, Thursday, Friday 8 a.m. – 7 p.m.
Wednesday 8 a.m. – 9 p.m.
3rd Saturday of the month 9 a.m. – 1 p.m.
a one-on-one meeting with one of our staff members.
For Health Plan contact information,