Contact Us

Questions?

Contact Our Customer Service Center

  • 800-620-7802 - Main
  • 866-758-6807 - Dental
  • 800-788-0342 - Complaint line
  • 202-639-4030 - Main
  • 202-639-4041 - TTY/TDD
  • 202-289-6764 - Fax

Call us for help in other languages and for materials in Braille. Materials are free.

Visit Our office


DC Healthy Families and DC HealthCare Alliance
1111 14th NW
Suite 620
Washington, DC 20005

Hours of Operation

  • Mon, Tues, Thurs, Fri- 8am – 7pm
  • Wednesday-8am – 9pm
  • 3rd Saturday of the month- 9am – 1pm

Click here to schedule a one-on-one meeting with one of our staff members.

For Health Plan contact information Click Here

Commonly Asked Questions