Quick Start

What you need to get started

Once you receive your Welcome Packet from DC Healthy Families or DC HealthCare Alliance, you can enroll in a health plan.

Choosing a health plan and a doctor on this website is easy. It will only take about 10 minutes.

To get started, you need the following:

  • Member ID and PIN. You can find both of these on your letter from the DC Healthy Families or DC HealthCare Alliance program. If you don’t have them, call the Customer Service Center at (800) 620-7802.
  • Your birth date.

How to enroll in a health plan

There are four steps to enroll:

  • Step 1: Click on “Select” next to the name of the person you want to enroll.
  • Step 2: Choose a health plan
  • Step 3: Choose a doctor
  • Step 4: Complete the health assessment form.

It’s that easy! Click here to begin.

Commonly Asked Questions